Go / No-Go
A Go result means all of your selected conditions are met for a usable continuous time block. A No-Go result means at least one condition fails during the period you are watching.
App Support
Support for Weather Window
Weather Window is designed to turn complex forecasts into a simpler go or no-go decision. This support page covers the most common questions about setup, forecast interpretation, subscriptions, and what to do when the app does not behave as expected.
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Quick help
Most issues fall into one of these groups. Start here if you need a fast answer before reading the detailed support notes below.
Settings feel too strict
If you are seeing too many No-Go days, review your wave, rainfall, temperature, watch hours, and minimum consecutive time settings. Tight rules can remove otherwise decent windows.
Forecasts changed
Weather forecasts are not guaranteed. A day can move from Go to No-Go as forecast inputs change, so treat the app as a planning aid rather than a promise of exact conditions.
Basic troubleshooting steps
- Check that your chosen thresholds still match the activity you are planning.
- Review your time range and required consecutive hours if no window is being found.
- Use current local conditions and your own judgment before heading out.
What to check before reporting an issue
- Your device model and iOS version
- The app version you are using
- The thresholds you selected in the app
- What result you expected and what the app actually showed
Keeping those details handy makes it much easier to understand whether the issue comes from settings, forecast changes, or an app bug.
Common support questions
Why is a day marked No-Go when the weather looks okay?
Timing is usually the reason. A daily summary can look acceptable, but a rain spike, rising wind, or a window that is too short during your chosen hours can still make the result No-Go.
What is a weather window?
A weather window is a continuous block of time where your conditions are met without interruption. If one of those conditions fails in the middle, the app breaks the window.
Can I customise what counts as good weather?
Yes. Weather Window is built around your thresholds, including wave height, rainfall, temperature, watch hours, and how long the good conditions must last.
Why does the app focus on 7 days?
Shorter-range forecasts are generally more practical. Beyond about a week, small forecast changes can flip a good window into a bad one, so the app focuses on useful planning rather than false certainty.
Contact support
For help with Weather Window, email [email protected].
Include your device model, iOS version, app version, and a short description of the issue so it is easier to investigate.
Subscriptions and access
If the subscription still does not appear correctly after reopening the app, use the relevant App Store subscription on your device to confirm the current status.
Subscription billing, renewals, and any free trial period are managed by Apple through your Apple ID, not directly inside this website.
How the free trial works
If a free trial is offered with the Weather Window subscription, Apple shows the trial length before you confirm the subscription. You can use the app during that trial period without being charged for the paid subscription term right away.
When the free trial ends, the subscription usually renews automatically into a paid plan unless it is cancelled before the renewal date shown by Apple.
The exact trial length, renewal price, and billing timing are controlled by the App Store subscription screen on your device.
Safety and forecast limitations
Weather Window is a decision aid, not a guarantee of safe conditions. Forecast models can change and real-world conditions can differ from predicted values.
Always use local conditions, official warnings, and your own judgment before boating, fishing, or making any weather-sensitive plan.